Contact Wonderware Support

Need help? This page contains Wonderware global support contact information

Contact Support

Click the link below to go directly to the Global Customer Support (GCS) website. When registering for technical support, please always include your first, last and company names, as well as the telephone number or email address where you can be reached.

Knowledge and Support Center

Please scroll down to obtain the contact information of our global Certified Support Providers to assist you with product support, demonstrations and training in your local language. 

RegionCountryPhone Number
  • Europe, Middle East, & Africa
    • Austria 0800 677 670
    • Belgium 0800 49318
    • Czech Republic 800 142 881
    • Denmark +45 4488 5670
    • France 0805 638 084
    • Germany 0800 7235337
    • Greece 00800 12 9289
    • Hungary 06 800 20294
    • Ireland 1800 930 211
    • Italy 800 897 510
    • Latvia 371 6738 16 17
    • Luxembourg 8002 4599
    • Netherlands 0800 022 1949
    • Norway +47 6781 5161
    • Poland 00800 121 1782
    • Portugal 800 855 794
    • Russia 810 80022405011
    • Slovakia +421 232 200 343
    • Slovenia 0800 8 1269
    • South Africa 080 09 99817
    • Spain 800 600 981
    • Sweden +46 (0)40 3844 55
    • Switzerland 0800 007177
    • UK 800 376 9218
  • Asia Pacific
    • China400 820 1521
    • Singapore+800 45003457*   Starhub "008"   Singtel "001"
    • Thailand+800 45003457*   CAT "001"
    • Phillipines+800 45003457*   PLDT "00"
    • Malaysia+800 45003457*   Telekom Malaysia "00"
    • South Korea+800 45003457*   Korea Telecom "001"   Dacom "002"
    • Japan+800 45003457*   KDDI "001"   NTT "0033"   Softbank "0061"
    • Taiwan+800 45003457*   Chunghwa Telecom "002"
    • Australia+800 45003457*   Telstra "0011"   Optus "0011"
    • New Zealand+800 45003457*   Telecom New Zealand "00"
    • India0008004402375
  • North America & Latin America
    • All Countries +1 800 966 3371
      +1 949 639 8500
  • Prometheus Global Support
    • Oceania Support:
      Australia
      New Zealand

      1300 131 631
      0800 880 026
    • Other Oceania countries:
      Reverse call charges

      +61 2 9125 8500
    • Middle East Support:
      Israel

      1 809 216 065
    • Other Middle East countries:
      Reverse call charges

      +61 2 9125 8500
    • North America Support:
      USA
      Canada

      866 589 6855
      1800 565 6699
    • Latin America Support:
      Brazil
      Mexico

      800 891 2162
      001 866 522 0285
    • Other Americas countries:
      Reverse call charges

      +61 2 9125 8500
    • Africa Support:
      South Africa

      0800 998 887
    • Other Africa countries:
      Reverse call charges

      +61 2 9125 8500
    • North Asia Support:
      Japan
      South Korea

      00531 121 985
      00798 14 800 7112
    • Greater China Support:
      China

      10 800 712 1587
    • Europe Support:
      Belgium
      Denmark
      Finland
      France
      ungary
      Italy
      Norway
      Spain
      Sweden
      Switzerland
      The Netherlands
      United Kingdom

      0800 40 710
      808 87 453
      0800 913 065
      0805 631570
      06 800 18490
      800 986 902
      800 11979
      800 098 944
      0200 882 612
      0800 001 241
      0800 020 0498
      0800 376 2869
    • Other European countries:
      Reverse call charges

      +61 2 9125 8500
    • South East Asia Support:
      Singapore

      0800 120 4562
    • Other Asia Countries:
      Singapore
      Reverse call charges

      0800 120 4562
      +61 2 9125 8500
    • Other Countries:
      Reverse call charges

      +61 2 9125 8500

     

    If you have any technical queries relating to Prometheus, please contact scada.support@schneider-electric.com

 

* Dial your country's local international direct dialing (IDD) code and then the 800-number listed.
# Toll free numbers are available from the respective countries only.

Fax:

  • 949-639-1545

Email support: